Broadridge Deploys Agentic AI Across Capital Markets and Wealth Operations

Broadridge Financial Solutions announced in a press release that its agentic AI capabilities are now live across capital markets and wealth management operations. The software autonomously analyzes, prioritizes, and resolves operational exceptions within a human-supervised framework designed to meet institutional regulatory standards.

The company offers two deployment models. Firms can use Broadridge’s managed services, which combine domain expertise and AI operations under one arrangement, or integrate the agentic platform directly into their own infrastructure through open standard APIs. New clients are expected to see up to 30 percent operational cost reduction upon deployment.

Broadridge’s AI agents currently handle tasks such as trade fails management, account maintenance, valuation exception handling, customer inquiry automation, and email workflow processing in collaboration with DeepSee. The platform integrates data, APIs, workstations, and agentic intelligence layers, built on a unified financial services ontology that consolidates decades of transactional data.

The company stated that its ontology, developed from over 60 years of operational experience and $15 trillion in daily trading activity, provides a normalized data foundation for consistent AI performance. Broadridge is considering releasing parts of this ontology as an open industry resource to encourage broader adoption of agentic AI within financial services.