Deutsche Telekom Uses AudioCodes for Mobile Call Summaries
Deutsche Telekom is using VoiceAI Connect from AudioCodes for its Voice AI Notes Mobile service, AudioCodes said in a press release. The service records, transcribes and summarizes business phone calls for small and medium sized businesses.
VoiceAI Connect links Deutsche Telekom's mobile network with services from Mistral AI. Deutsche Telekom deployed the software in its T Cloud environment, where it can control the processing of voice and AI workloads.
The platform uses open APIs to separate voice network connections from AI models and speech technologies. AudioCodes says the same integration can support voice agents, agent assistance, call summaries, live translation and automated follow up actions.
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