JumpCloud Survey Finds AI Agent Access Outpaces Governance

Oct 8, 2026
A JumpCloud survey found that 59% of organizations using AI agents have not fully applied the identity and access policies used for human users.

JumpCloud said in a press release that organizations are giving AI agents access to systems faster than they are extending identity and governance controls. The study surveyed 250 IT leaders in the United States and United Kingdom.

More than half of the surveyed organizations use AI agents that can change systems, permissions, or files. Among organizations using agents, 41% have fully integrated them into the identity and access management policies used for human users, leaving 59% without full integration.

The survey found that 72% of organizations reported a considerable gap between what AI can access and what they can prove it accessed. It also found that 92% experienced at least one AI related incident or exposure during the past 12 months, while 36% investigated a concern but could not determine what the AI accessed.

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