LexisNexis Launches Flyreel for Claims to Streamline Home Insurance Processes

LexisNexis Risk Solutions has announced the release of Flyreel for Claims, an AI-powered tool designed to optimize property claims processes for U.S. home insurance carriers announced in a press release. This advanced property survey solution aims to enhance risk assessment and operational efficiency by providing actionable data to insurance carriers.

Flyreel for Claims allows policyholders to initiate the property claims inspection process through a consumer-driven survey tool. This tool enables homeowners to capture detailed property insights using a self-guided app on their smartphones, which adjusters can use to streamline claims handling and improve accuracy. The AI-powered solution offers virtual property claims inspections with high-resolution video and imagery, providing adjusters with detailed measurements and 360-degree panoramic views.

Key features of Flyreel for Claims include reducing reliance on local onsite claims adjusters, thereby minimizing operational costs and expediting claims processing. The solution also integrates data from underwriting and claims records, ensuring scalability and adaptability for insurance carriers. Additionally, insurers can embed Flyreel for Claims into their own apps and workflows, enhancing the consumer experience.

According to LexisNexis, Flyreel for Claims addresses challenges such as changing customer expectations, workforce shortages, and rising loss costs, ultimately supporting a more seamless customer experience.