Likewize Acquires Speedperform to Enhance AI Customer Support

Likewize has acquired Speedperform to enhance its AI-driven customer support capabilities, announced in a press release. This acquisition is set to bolster Likewize's offerings in device protection, repairs, and technical support by integrating Speedperform's advanced AI technology and Microsoft GenAI capabilities.

The acquisition will enable Likewize to provide smarter self-service options, quicker resolutions, and more personalized customer experiences. Speedperform, known for its expertise in simplifying complex support scenarios, serves major brands across Europe, Asia Pacific, Africa, and Latin America.

Likewize, operating in over 30 countries, manages over 250 million device issues annually. With this acquisition, the company aims to expand its global footprint and enhance its capacity to serve clients worldwide. CEO Ryan O'Hara stated that the acquisition marks a new chapter for Likewize, aligning with its strategic vision to make tech problems painless for clients and their customers.