Phonely Raises $16M Series A for AI Voice Agent Platform

San Francisco-based voice AI startup Phonely has raised $16 million in Series A funding led by Base10 Partners, with participation from Y Combinator, Etech Global Services, TSA Group, and Engage CX, announced in a company blog post. The round brings Phonely’s total funding to $19 million.

Phonely develops AI-powered voice agents that answer business phone calls, route inquiries, and book appointments using lifelike, natural-sounding voices. The company says its platform can be set up in under five minutes and achieves 99.7% accuracy in customer interactions with sub-400 millisecond response times.

The startup reports that its technology handles millions of calls monthly across thousands of businesses. Customers such as Engage CX and TSA Group have adopted the platform at scale, with one client replacing 350 human agents in a single month. Phonely also stated that its AI agents have driven over $10 million in insurance policy sales for a single customer in early 2026.

Founded out of the University of Melbourne and backed by Y Combinator’s S24 batch, Phonely is currently hiring across engineering, sales, and customer success roles as it aims to reach its goal of answering one billion calls by 2027.