Roots Appoints Diane Brassard to Lead AI Education in Insurance

May 15, 2025
Roots has appointed Diane Brassard as head of education and advocacy to advance AI transformation in the insurance sector, announced in a press release. Brassard will focus on developing educational programs to help insurance professionals adopt AI best practices.
Roots Appoints Diane Brassard to Lead AI Education in Insurance

Roots has appointed Diane Brassard as head of education and advocacy to advance AI transformation in the insurance sector, announced in a press release. With over three decades of experience in claims, underwriting, operations, and automation, Brassard will lead the development of educational programs and thought leadership initiatives aimed at helping insurance professionals adopt intelligent automation and AI best practices.

In her new role, Brassard will oversee a portfolio of content designed to accelerate the understanding and adoption of cutting-edge AI solutions throughout the insurance value chain. Her previous experience includes serving as BPO engagement owner at WR Berkley – Regional Shared Services, where she enhanced operations in underwriting and claims.

Roots, known for its agentic AI platform and InsurGPT™, aims to redefine the future of insurance with AI. Brassard's appointment underscores the company's commitment to ensuring customers have the knowledge and support needed to lead confidently in a rapidly evolving landscape.

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