Sensei Partners With Zentist for Dental EOB Automation

Sensei, a Carestream Dental brand, and Zentist announced in a press release a partnership that makes Remit AI available to Carestream Dental customers across the United States. The service automates Explanation of Benefits processing and uses AI to categorize claim denials and their causes.

The partnership gives Carestream Dental customers a unified dashboard for EOB and remittance data. It digitizes and organizes EOBs and electronic remittance advice from 160 payers, with broader coverage across as many as 1,500 payer and plan configurations.

The service is available as a standalone offering to all Carestream Dental customers, including Sensei Cloud and users of the legacy SoftDent, OrthoTrac, WinOMS, and PracticeWorks systems. It is intended for dental service organizations, groups with multiple locations, and independent practices. Zentist says its platform processed more than 11.2 million claims valued at $2.1 billion in 2025.