Spyne's Vini AI Reaches 115 US Dealerships

Spyne says Vini AI is now deployed at 115 US dealerships, according to a company press release. Since its launch, the conversational AI product has handled more than 450,000 leads, 900,000 customer conversations and 312,000 minutes of calls.

Vini AI manages dealership communications across phone calls, text messages, website chat and email. It responds to inquiries, follows up with leads, contacts older prospects and schedules appointments. Spyne estimates that opportunities handled through the platform were associated with more than $85 million in dealership revenue.

The product connects with VinSolutions by Cox Automotive, Tekion's Automotive Retail Cloud and CDK Global's Fortellis Marketplace. Spyne plans to expand its use across dealership sales and service operations.