U.S. Army Tests AI Tool for Maintenance and Repairs
The U.S. Army is piloting an AI tool designed to help soldiers maintain vehicles, weapons and other systems, according to Stars and Stripes. Artificial Intelligence Assisted Maintenance, or AIAM, searches digitized manuals, suggests repair steps, completes paperwork, orders parts and connects soldiers with experts.
The Army plans to convert about 7,500 maintenance manuals into the cloud based system. It has digitized 200 to 250 manuals so far, while about 4,000 soldiers have tested the tool. A field test took place at the National Training Center at Fort Irwin during the summer.
AIAM supports general queries, system operations, system maintenance, troubleshooting and preventive maintenance checks and services. It also works with the Army's existing Global Combat Support System and can create a support ticket when it cannot resolve a problem.
The system is restricted to information from Army manuals after earlier tests produced fabricated answers. The Army says limited access to government issued computers, phones and tablets remains a barrier to wider use. Soldiers will continue learning paper based maintenance procedures as a backup.
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