Zibu AI Introduces Voice Agent for After-Hours Patient Communication

Zibu AI has introduced a new AI voice agent to improve after-hours patient communication, announced in a press release. The system aims to help healthcare providers reduce missed calls and appointment cancellations, a problem that costs the U.S. healthcare system billions of dollars annually.

The AI agent answers incoming calls, gathers clinically relevant details, and sends structured summaries to providers through text or voice. It supports both text and phone communication and allows patients to schedule or reschedule appointments, request prescription refills, or connect with on-call staff. The platform integrates with electronic health record systems to update calendars automatically.

Zibu's system is built specifically for healthcare workflows and complies with HIPAA standards. It features multi-channel communication, mobile app integration for iOS and Android, and telehealth capabilities that allow providers to respond through voice or video. Proprietary guardrails prevent the AI from offering medical advice, ensuring that care decisions remain with licensed professionals.

Founded by Avi Singh, Zibu AI is based in San Jose, California. The company reports early adoption among healthcare providers seeking to improve patient accessibility and reduce administrative workload.