Deloitte Survey Finds 28% of Companies Report AI Revenue Gains

Oct 29, 2026
A Deloitte survey finds that 28% of companies report revenue gains from AI, up from 20% in January, while gaps remain in organizational change, cost tracking and accountability.

Deloitte said in a press release that 28% of surveyed companies report revenue gains from AI, up from 20% in January. The study surveyed 3,500 business and IT leaders across 25 countries and six industries from May to June 2026.

The survey found that 81% of companies report faster decision making and execution from AI. However, only 25% use the technology to create new products or services, redesign core processes or change business models.

Sixty percent have redesigned jobs around AI capabilities to at least a moderate degree, while 15% report a significant change in decision making authority. Forty percent allow AI systems to make decisions or take actions without human approval to at least a moderate degree, and 23% say accountability is unclear when an AI system produces a negative outcome.

Cost tracking also varies. While 71% monitor total AI inference and API spending, 51% track token volume and 44% track inference cost per unit.

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