Union Home Mortgage Shows AI Voice Agents and Document Automation
Union Home Mortgage unveiled AI and automation tools in a press release following its 2026 Annual Partner Celebration, held October 16 to 17 in Cleveland. The mortgage lender demonstrated newly implemented systems and prototypes planned for future use.
The tools include conversational voice agents for customer support and automation that removes manual document review. Union Home Mortgage plans to continue investing in workflow technology through 2027.
More than 850 employees attended the event in person, while other employees joined online. The company employs about 2,300 people and operates across 49 states and Washington, DC.
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